our process

phases of development

Most of our projects follow a similar process to the one below:


needs analysis

You may come to us with an identified performance gap or we can work with you to identify performance improvements which may be best addressed through training.


learning and technical specifications

Once project goals are identified, we collaborate with you to create learning and technical specifications for the project. At this stage we also create a detailed project plan and schedule.


instructional design

The storyboards are created for the project based on your content.



Our talented multimedia developers and graphic artists work together to build and test your course.



The learning solution is deployed for learners, whether on your Learning Management System (LMS) or elsewhere.

One of the keys to success in developing your learning solution is quality project management. At Crystallise Learning we assign a project manager as your key point of contact for each project and they remain in close contact with you for the life of the project. We provide regular status reports and briefings as necessary for your project, to ensure you’re always aware of how it’s progressing.